Higher Elevation is now closed on Sundays. We apologize for the inconvenience, and look forward to serving you during our normal hours for the rest of the week!

FAQs

Have a question? We’re here to help! Please feel free to reach out if you need additional support!

Can I call for support?

Of course! Give us a call at (925) 579-3330 in the Bay Area, or (916) 530-2420 for immediate assistance.

How old do I have to be to order delivery?

Recreational customers are able to order cannabis delivery with a valid government ID proving you are over the age of 21.

Medical customers are able to order cannabis delivery with a valid government ID proving you are over the age of 21 AND a valid medical marijuana card issued in the state of California.

How do I register?

Registering is easy! Fill up your shopping cart, and you’ll be prompted to create an account during checkout. You’ll need to to provide us with a couple of things when registering:

  • Valid government issued ID (drivers license, ID card, passport)
  • Proof of residency at delivery address (if not the same as on your ID)

The best part is, when you come back to order from Higher Elevation again, you just login, and all your account details will be saved!

What is your delivery range?

Higher Elevation is constantly expanding! We currently serve the East SF Bay Area communities of:

Livermore   Dublin   Pleasanton   San Ramon   Danville   Alamo Blackhawk   Sunol   Pleasant Hill   Walnut Creek   Concord   Lafayette  Clayton   Pittsburg   Bay Point   Antioch   Oakley   Brentwood   Tracy  Mountain House   Fremont   Union City   San Leandro   Hayward   Castro Valley

We also serve the Greater Sacramento communities of:

Rocklin   Roseville   Auburn   Loomis   Lincoln   Newcastle   Granite Bay   Penryn

What locations will you deliver to?

Higher Elevation prides ourselves on our safety standards. Because of that, Higher Elevation will only deliver to verified residential addresses. California state law prohibits delivery of cannabis products to public locations.

I'm visiting from out of town, can I still place an order?

Welcome to the area! We’re able to deliver to hotels and private residences without verification for those new in town or just visiting. For these non-verified deliveries, we require payment ahead of delivery by debit or credit card. Feel free to reach out to our dispatchers for more details.

What types of payment do you accept?

Cash or card, we’ve got you covered!

Card transactions subject to a $5 convenience fee. Sorry, no Venmo/Cash App/app based payments are currently accepted.

May I tip the driver?

Tips are always appreciated, never required. Our team works hard to provide you with five star service and our drivers are grateful for any gratuity that you contribute.

Ready to get started ?

SAVE 10% ON YOUR FIRST PURCHASE!

 

CODE: FIRSTORDER